Privacy Policy
Last updated: April 10, 2025

At Phoenix Technologies, we are committed to protecting your privacy and personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our
website https://phoenixteck.com, and when you engage with our services.

1. Information We Collect
We may collect the following types of information:

a. Personal Information:

Name, company, email address, phone number

Submitted via forms on our website or through direct communication

b. Non-Personal Information:

Browser type, device type, operating system

IP address, referral URLs, pages visited, time spent on pages

c. Cookies and Tracking Technologies: We use cookies, Google Analytics, and Google Ads (including remarketing) to analyze traffic and improve user experience.

2. How We Use Your Information
We use collected information for the following purposes:

To respond to inquiries and provide customer support

To deliver services and maintain our business relationship

To analyze and improve our website and user experience

For marketing purposes, including Google Ads and remarketing

To comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the context:

Your consent (e.g., form submissions or cookie acceptance)

Contractual necessity (e.g., providing services)

Legitimate interest (e.g., improving our services)

Compliance with legal obligations

4. Sharing of Data
We do not sell, rent, or trade your personal information. We may share your information with:

Trusted third-party vendors (e.g., email providers, analytics tools)

Legal authorities when required by law

All third-party processors are obligated to safeguard your information.

5. Your Rights
Depending on your location, you may have the following rights:

Access your personal data

Correct or delete your data

Object to processing or request restriction

Withdraw consent at any time

File a complaint with a data protection authority

To exercise your rights, contact us at jeremy.phoenixtech@outlook.com.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

7. Security
We use industry-standard security protocols (HTTPS, firewalls, access controls) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. International Transfers
Your information may be transferred to and processed in countries outside your jurisdiction, including the United States and Taiwan, where data protection laws may differ.

10. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

12. Contact Us
If you have any questions about this Privacy Policy, please contact:

PhoenixTeck
Email: jeremy.phoenixtech@outlook.com
Website: https://phoenixteck.com